XYZ cares – we say NO to abuse

If you have been the victim of any form of online abuse involving an .xyz domain, please fill out the form below. Our abuse team has a zero tolerance policy for any of the items below:

  • Unsolicited email marketing (spam)
  • Malware
  • Phishing sites (attempts to hijack your personal and/or financial data)
  • Other illegal activities

Our abuse team will review each case and take the appropriate action. Please include the required proofs into your submission, as we will not be able to tackle requests which lack the supporting evidence.

Open New Ticket
Type: Spam
Mass email, unsolicited text messages, forum comments

Required proof: FROM address, TO address, email subject, date/time stamp, URL, full email header (please consult your favorite search engine how to view the header in your email client), email content

Type: Malware
A website distributing or infected computers with viruses or malware

Required proof: domain or IP address, supporting evidence (e.g. screenshot/anti-virus report/alert)

Type: Phising
A website designed at stealing your personal or financial information

Required proof: URL or IP-address (for websites), header (for emails)

Type: DDos
Please enter in Comment section of this form
Type: Unsuspending
If you have questions about why your .xyz domain has been suspended or need help unsuspending your domain, please follow the 3 easy steps on www.gen.xyz/unsuspend. If you have completed these steps, please create a ticket with evidence of delisting by ALL blacklists and we will confirm once your domain has been unsuspended.
Type: Other
Please enter in Comment section of this form



(Allowed File Extensions: .jpg, .gif, .jpeg, .png, .csv, .txt, .xlsx, .pdf)

Spam Bot Verification


Multiple abuse cases

If you wish to report multiple domains or instances of abuse, please email xyz_abuse@gen.xyz, with all appropriate information and proof (screenshots, headers etc. depending on the abuse category)